Built from hospitality. Strengthened by HR.
My name is Basimah Muhammad, and Gem Restaurant Partners was built from two careers that naturally came together.
After earning my Culinary Arts degree in 2013, I spent seven years working in hospitality and food service, including operations with Hilton Worldwide and culinary teams associated with James Beard Award winning chef Shawn McClain. During that time, I experienced firsthand the challenges restaurant owners face every day, from staffing shortages and turnover to inconsistent training and leadership development.
In 2020, I transitioned into Human Resources, where I built expertise in recruiting, onboarding, employee relations, compliance, payroll, training, and workforce operations. That experience gave me a different perspective on the same challenges I had seen throughout my hospitality career and showed me how strong workforce systems can transform restaurant operations.
Today, Gem Restaurant Partners brings those two worlds together through the Gem Hospitality Workforce Method™, helping restaurant owners build stronger teams, develop confident leaders, protect their operations, and execute with excellence.
